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Frequently Asked Questions For Job Seekers

This page will deal with some of the most Frequently Asked Questions that we are asked on a daily basis. We've invested a great deal of time in addressing common questions as thoroughly and specifically as possible (some of them may be long). Of course, there's no way we can answer every conceivable question, so if after reading this page you still have a specific question please don't hesitate to contact us.


Start Here - How it all works together for you
I have forgotten my username and password and I have switched email addresses. HELP!


Job Searching

How Do I Search Jobs
How can I turbo charge my job search?
My search results were empty or didn't match my keywords. Why?
What if my desired job location is not listed in the locations field of the job search?
How Do I Search For Jobs By Subcategory
How Do I Search For Jobs By Keywords
How Do I Search For Jobs Using the Advanced Search form
How Do I Search For Jobs Using the Power Search form


Posting New Resumes

How Do I Post A New Resume


Editing Resumes

How Do I Modify My Resumes
How Do I Delete My Resumes
How Do I Renew My Resumes
How Do I Add or Change Multimedia Files


User Registration

How Do I Register to Use the System
How Do I Update My User Profile


Other System Features

How Do I Post Jobs on My Job Tracker
How Do I Set up a search agent using Job Alert
How Do I Apply for Jobs
How Do I Send Jobs to a Friend
How Do I Notify the Admin of Offensive Jobs
How Do I View Other Jobs Posted by a User


Payment Information

How Do I Pay for Fee-Based Options


Start Here - How It All Works Together For You
All of the system options are available from the navigation bars that appear either at the top and the bottom of each page, or along the left side of the page. The "Search Jobs" link takes you back to the front page, so that you can search for jobs by category and subcategory. The "Post Jobs" link allows you to post new jobs to the system. The "Edit Jobs" link allows you to modify your jobs, renew your jobs, delete your jobs, or add or modify multimedia files to your jobs. The "My Profile" link allows you to register for an account or to update your registration information at any time. The "My Job Tracker" link will display all jobs that you have added to your Job Tracker (jobs that you have marked for future recall and viewing by the system). The "Job Alert" link allows you to create, modify, or delete a personal search agent that will automatically send you new jobs by e-mail that match your pre-defined criteria. The "Help" link will cause a pop-up help window to appear. In many areas of the system, this will contain context-sensitive help information related to the topic or page that you are on (such as help on placing jobs when you are on the job posting form).

Beneath or within the navigation bar is a search box that allows you to search for jobs by keywords within any or all sections. Beneath this search box are three more links. To quickly see all jobs, just click on the "Browse Jobs" link. For more advanced searches by keywords, including Boolean options, case-sensitive searching, date-range searching, and searching for jobs with photos, click on the "Keyword Search" link. For powerful full database searches on specific criteria and within ranges, click on the "Advanced Search" link.

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I have forgotten my username and password and I have switched email addresses. HELP!
When you are asked to logon, you will be given the opportunity to have your user name and password emailed to the address you listed when you registered.


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Job Searching

How Do I Search Jobs
You can browse through jobs in the system by clicking on the "Browse Jobs" link that appears just below the keyword search field on any page. The system will display jobs in groups of 10 jobs per page.

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My search results were empty or didn't match my keywords. Why?
They may seem unrelated, but every job in a search result does, in fact, match your search criteria. If the jobs still aren't what you intended to find, there are several reasons why this may be the case:

    • You didn't enclose your keyword(s) in double quotes, and the search mechanism located words related to your keyword(s) but not the exact keyword itself.

    • The employer who posted the job chose to display a shortened version of the job's description, and the missing keyword can only be found in the portion of the job description not displayed.

    • The job description contains your keyword(s), but not in the context you were expecting. For example, you may enter the keyword phrase "auto mechanic" and receive a job posting for a Automotive Service Agent that contains the phrase "You will work with auto mechanics." If this is the case, make sure you have selected a job description as part of your search criteria.

    Turbo Charge Your Job Search?


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What if my desired job location is not listed in the location field of the job search?
Jobs in your desired location are classified under the major city or region nearest that location. Select the location nearest you to see what positions are available in your area.

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How Do I Search For Jobs By Subcategory
You can search for jobs by subcategory at any time by clicking on the "Search" link in the navigation bar. This will take you back to the front page, where all of the job categories are listed. The number in parentheses listed next to each category indicates the number of jobs that are currently contained within that category. Choose a category by clicking on it. You will then see a list of the subcategories within that category, along with the number of jobs contained in each subcategory. Click on one of the subcategories to see all of the jobs that have been posted within that subcategory.

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How Do I Search For Jobs By Keywords
To search for jobs by keywords, you can use the search form that appears just underneath or within the navigation bar. Enter the keyword or keywords that you want to search on in the input field. You can also specify whether you want to search in a particular section or in all sections. Then click on the Search! button. The jobs (if any) that matched your search criteria will be displayed on the following page.

 

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How Do I Search For Jobs Using the Advanced Search form
The Advanced Search form allows you to conduct an advanced keyword search. You can use Boolean logic to conduct a search for jobs that contain ANY of your keywords, ALL of your keywords, or your keywords as AN EXACT PHRASE. You can also specify whether you want the search to be case sensitive or not, and how many days ago you want to retrieve jobs from. You can specify a particular category or search on all categories, and you can even specify only jobs that match a specific caption header. You can also choose to display only those jobs that contain photos, sound clips, and/or video clips, and you also have the option of displaying the jobs full size or in the short "headlines" format.

 

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How Do I Search For Jobs Using the Power Search form
The AutomotiveJobBank Classifieds are controlled by a powerful search engine. The Power Search form allows you to conduct powerful database searches specifying specific criteria, such as job title, salary, or other options, depending on the section that you are in. You can also specify ranges, such as retrieval only of jobs with salaries between $35,000 and $50,0000 per year, that offer certain benefits, and are located in a certain geographic region or city. You can also specify how many jobs should be displayed on each page, whether the search engine should return only exact matches for your search criteria, whether the searches should be case sensitive, and whether to sort in ascending or descending order. In addition, you can specify the field to sort by and whether the jobs should be displayed as headlines or in the full size format. You can even specify only jobs with company logos, photos, sound clips, and/or video clips.

You can use the fields on the search form to narrow your search according to the keywords or other criteria that you select. If you want the broadest possible search, leave all fields blank (although this may result in an inordinately large number of results). Some of the search form options are explained in more detail below.

Exact Match: You can also use the exact match box to narrow your search (for example, if you check the exact match box and search for "manager" then only listings with "manager" in them will show up. Listings with "managers" or "management" in them would not).

Case Sensitive: If you you check the case sensitive box, capitalization will matter (for example, if you search for "Manager", then listings with the word "manager" will not show up).

Date Range Searching: In these two fields, you can search the AutomotiveJobBank Classifieds for only those jobs posted within a specific date range. To do so, you must specify a beginning date and an ending date. The script will return all the entries which fall within that date range. Click on the Popup Calendar buttons to enter the beginning and ending dates.

Age Search: For people, you can also search by age. In these two fields, you

Sort by which field: Here, you can specify how the script should sort your results.

Reverse Sort?: Here, you can choose to have the script sort in reverse order. For example, if you choose to sort by last name and check the Reverse Sort box, the results page will show jobs of people whose last names begin with Z first, and then backwards through the alphabet. For numbers or dates, the script normally shows jobs with the lowest numbers or oldest dates first, so checking the Reverse Sort box will cause it to display jobs with the highest numbers or most recent dates first.

Jobs per page: Here, you can choose how many jobs you want the script to display on each page. You can choose to display as few as 10 or as many as 200 jobs per page (the default setting is 10). If your search results in more than this number of jobs, the results page will tell you your total number of matches and then state "This page will show you jobs 1 to 10" (or whatever number you chose here). You will also be given a button at the bottom of the page that you can click on to "See the next 10 hits" (or however many jobs per page you chose here). If you choose a large number such as 200, please keep in mind that pulling up 200 jobs per page could take a very long time and could even crash your web browser if it causes a memory overload. This will depend largely on the memory, processing speed, and other configuration aspects of your computer. If the results page tells you that you had more hits than you chose to display, you can always go back and increase the number of jobs to display per page or narrow your search criteria by filling in more of the search fields so that fewer jobs will be displayed.

Results Format: Here, you can choose whether the jobs should be displayed in the Standard (short) format or the Long format. The standard format gives you nice, concise tables that allow you to quickly compare key features and sort by these features, as well as links to the full version of each job. If you want to see the full version of all jobs right away, then choose the Long format.

 

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Posting New Resumes

How Do I Post A New Resume
To place a new resume, please click on the Post Resumes link from the navigation bar. You will be prompted to logon. Once you have logged onto the system using your username and password, if you aren't already within a section, you will be asked to choose the category that you want to place your resume in (the page will look similar to the overall front page). Click on the category that you want to place your resume in. You will then see the resume posting form. Required fields are indicated by a *. Enter the relevant information for your new resume and click on the preview button. You will be given the opportunity to preview your resume before it is posted. If you want to make changes, use the back button on your web browser to go back to the resume posting form. Otherwise, if you are satisfied with the appearance of your resume, click on the Submit button. If your resume is successfully posted, the system will display a "success" page. Once your resume has been posted, you will be given the opportunity to upload one or more multimedia files to be included with your resume.

 

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Editing Resumes

How Do I Modify My Resumes
To modify your resume, please click on the Edit Resumes link from the navigation bar. You will be prompted to logon. Once you have logged onto the system using your username and password, if you aren't already within a section, you will be asked to choose which section the resume that you want to edit is contained in. You will then be asked whether you want to modify resumes, renew resumes, delete resumes, or upload a photo. To modify your resume, choose the Modify/Renew Resume button. On the next page, enter your Resume Number in the form and click on the Submit button. If you entered it correctly, the system will display your resume, along with a form that contains all of your current information already filled in. You can simply modify whatever fields you wish to change and then click on the "Submit Modifications" button. Once your resume has been modified, the system will display a successful modification notice.

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How Do I Delete My Resumes
To delete your resume, please click on the Delete Resumes link from the navigation bar. You will be prompted to logon. If you aren't already within a section, you will be asked to specify the section where the resume that you want to delete is contained. Once you have logged onto the system using your username and password, if you aren't already within a section, you will be asked to specify the section where the resume that you want to delete is contained. You will then be prompted for the Resume Number of your resume. Enter your Resume Number in the form and click on the Submit button. If you entered it correctly, the system will ask you to confirm that you want to delete this resume. If you are sure that you want to delete it, click on the Submit button. Once your resume has been deleted, the system will display a successful deletion notice.

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How Do I Renew My Resumes

To renew your resume, please click on the Edit Resumes link from the navigation bar. You will be prompted to logon. Once you have logged onto the system using your username and password, if you aren't already within a section, you will be asked to choose which section the resume that you want to edit is contained in. You will then be asked whether you want to modify/renew resumes, delete resumes, or upload a photo. To renew your resume, choose the Modify/Renew Resume button. On the next page, enter your Resume Number in the form and click on the Submit button. If you entered it correctly, the system will display your resume, along with a form that contains all of your current information already filled in. To renew your resume, go to the Renewal Options sections and check the box if you want to renew your resume. Please note that each resume is limited to a maximum of 3 renewals, so you should renew your resume only when it is about to expire. Once you have checked this box, click on the "Submit Modifications" button. Once your resume has been renewed, the system will display a successful modification notice.

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How To Do I Add or Change Multimedia Files
This option allows you to upload a new multimedia file (logo, photo, sound clip, or video clip) to your resume or to delete an existing multimedia file associated with your resume. If you have just posted a new resume, you will see the Upload form beneath the message indicating that your resume was successfully posted. Otherwise, if you want to add or modify a multimedia file at a later point, you can do so by clicking on the "Edit Resumes" or "Modify/Renew Resumes" link in the navigation bar. If you haven't already logged on, you will be prompted to do so. Once you have logged on, click on the "Add/Edit Multimedia Files" link or button. Enter the Resume Number for the resume that you want to modify in the box and click on the "Submit" button. Then, click on the Add Multimedia File button if you want to add a multimedia file. You will then see the Upload form. Click on the Browse button to select the file that you want to upload from your local computer. Then click on "Upload Multimedia File to Your Resume" to include this file with your resume. Since the program will be uploading a file, it may take a couple of minutes, depending on the size of the file and the speed of your Internet connection. To delete a multimedia file that you have already uploaded to your resume, click on the "Delete Multimedia File" button. Enter the Resume Number in the box and click on the "Display Multimedia Files Associated With This Resume" button to see all logos, photos, sound clips, and video clips that you have uploaded to this resume. Next to each one will be a checkbox. Check the checkbox next to each logo, photo, sound clip, or video clip that you want to remove from this resume and click on the "Delete Checked Multimedia Files" button to remove them.

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User Registration

How Do I Register to Use the System
To access many of the features of this system, you need to be a registered user. Registration is required in order to ensure that you, and only you, are able to edit the resumes that you have posted. If you haven't already registered, you can register at any time by clicking on the My Profile link in the navigation bar (once you have registered, you can use this link to update your registration details). Otherwise, when you perform an activity that requires registration, such as posting a new resume, you will see a logon form.

If you haven't already registered, click on the "Register For An Account" link. On the following page, please enter the relevant information into the form fields, making sure to carefully read the instructions at the top of the page. Required fields are denoted by *. Fields that are not denoted by a * are optional, although filling them in will make it more convenient for you when you post resumes in the future, as this information will be automatically filled into the resume posting form for you. Once you have entered your information, click on the Submit Information button. If you have entered the information correctly, you will see a page informing you that you have been successfully added to the user registration database. Click on the Return to Logon Screen button to login using your new username and password. Once you have done so, you will be able to access the feature that you had selected, such as posting a new resume.

Please make a note of the username and password that you select, as you will need these anytime you come back in the future to access certain features of this system. If you ever forget your username or password, you can click on the appropriate link on the logon form. The system will allow you to attempt to retrieve your information by entering either your username (if you forgot your password) or your e-mail address (if you forgot your username).

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How Do I Update My User Profile
Once you have registered, you can update your user profile at any time by clicking on the My Profile link in the navigation bar. You will be prompted to log in. Once you have logged in using your username and password, you will see a form that contains the various user registration fields. Your current information will be automatically filled in. You cannot change your username at this point, but you can change your password and other registration information. Make your desired changes, and then click on the Update My Account Profile button. Once the system has successfully updated your profile, you will see a "success" page informing you of this. Please make a note of the password that you selected, as you will need it anytime you come back in the future to access certain features of this system. If you ever forget your username or password, you can click on the appropriate link on the logon form. The system will allow you to attempt to retrieve your information by entering either your username (if you forgot your password) or your e-mail address (if you forgot your username).

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Other System Features

How Do I Post Jobs on My Job Tracker
You can use the Job Tracker feature to "mark" certain jobs for future retrieval. To do so, click on the "Add/Remove Job Tracker" checkbox within the job that you want to add to your Job Tracker. You will see a popup window informing you that this job has been successfully tracked. To retrieve your tracked jobs, click on the "My Job Tracker" link in the navigation bar. Depending on how the administrator has set this program up, this page will show you either all tracked jobs from the section that you are currently in, or it will show you all tracked jobs from all sections. You can click on the "View Detailed Jobs" link at the bottom of the page to see all of these jobs in their full-size format. You can delete jobs from your Job Tracker by unchecking the "Add/Remove Job Tracker" checkbox within each job that you want to remove from your Job Tracker. You will see a popup window informing you that this job has been successfully removed from your Job Tracker. The jobs are automatically removed from your Job Tracker when they expire or are deleted.

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How Do I Set up a search agent using Job Alert
The Job Alert feature allows you to set up a personal search agent that will automatically send you new jobs that match the keywords or the full database criteria that you define here. You will also be able to set the number of days that your personal search agent should operate before it automatically expires. To set up a Job Alert agent, click on the Job Alert link in the navigation bar. From the Job Alert options page, click on the Create Agent button. You will be prompted to log in. If you have already registered, you can enter your username and password in the logon form. If you haven't already registered, you must register in order to use this feature. Once you have logged in, specify the keywords and other criteria (such as the category or type of job) that your search agent will use when looking at new jobs. If you want to define a sophisticated database search, you can do so by clicking on the "Advanced Search" link. You will then be able to set up a sophisticated search agent specifying specific criteria, such as the location, benefits, salary offered, or other options, depending on the section that you are in. You can also specify ranges, such as retrieval only of jobs for salaries between $35,000 and $40,000 per year, that are located in a specific city or neighborhood, and that have specific benefits you seek. As you can see, the Job Alert feature is quite powerful. When new jobs are posted to the system that match your criteria, you will be notified by e-mail, including a link to the job. You can modify or delete your Job Alert search agent at any time by clicking on the Job Alert link in the navigation bar and then choosing Modify Agent or Delete Agent from the Job Alert options page. You will need to logon to the system in order to modify or delete your profile, so please make a note of your username and password, as well as the number of your Job Alert profile.

 

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How Do I Apply for Jobs
You can apply for a particular job by clicking on the Apply for Job link contained within that job. You will then see a short form that asks you for your e-mail address and the message that you want to send to the person who posted this job. Once you have entered your e-mail address and your message, click on the Submit button. Your message will be sent to this person, but your e-mail address will not be revealed to them. They will receive an e-mail message from the system informing them of your message, and providing the URL where they can retrieve it. When they do so, they will also be given the option of replying to your message. Neither party's e-mail address will be revealed during this process, until or unless someone wants to reveal it by entering it in the message box.

 

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How Do I Send Jobs to a Friend
You can send a particular job to a friend by clicking on the E-mail This Job To A Friend link contained within that job. You will then see a short form that asks you for your e-mail address, your friend's e-mail address, a short subject, and the message that you want to send to your friend. Once you have entered this information, click on the Send This Job To A Friend button. The job will be sent by e-mail to your friend, along with the message that you entered on this form

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How Do I Notify the Admin of Offensive Jobs
If you feel that a particular job is in violation of the system policies of this site, you can notify the site administrator by clicking on the "Alert Admin" link contained within that job. The following page will contain the job again, followed by a form where you can enter your name, e-mail address, and a brief message. Please explain why you feel that this job is in violation of system policies. It is not necessary to reference the job number or category in this area, as that information will automatically be forwarded to the admin when you click on the "Alert Admin About This Job" button.

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How Do I View Other Jobs Posted by a User
You can view other jobs posted by a particular user within the section that you are in or throughout the jobs. To view other jobs posted by this user within the same section, click on the "View {section name} Jobs Posted By This User" link contained within the job, where {section name} would be the actual name of the section that this job is contained in. To view all jobs posted by this user throughout the system, click on the "View All Jobs Posted By This User" link contained within the job.

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Payment Information

How Do I Pay for Fee-Based Options
If any activities or sections of the AutomotiveJobBank Classifieds require payment, you will be informed of this upon entering that section or activity. You will be presented with a form in which to enter your credit card number and other details. Please fill out this form carefully and accurately, as incorrect information may cause your credit card to be declined, in which case you will not be able to enter this section or undertake this activity.

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