Automotive Jobs and Automotive Employment

Frequently Asked Questions for Employers

This page will deal with some of the most Frequently Asked Questions that we are asked on a daily basis. We've invested a great deal of time in addressing common questions as thoroughly and specifically as possible (some of them may be long). Of course, there's no way we can answer every conceivable question, so if after reading this page you still have a specific question please don't hesitate to contact us.

I have forgotten my username and password and I have switched email addresses. HELP!

General Information

I have forgotten my username and password and I have switched email addresses. HELP!

A: If you previously had a job stored under an email address that you no longer have access to, please send us an email with your previous email address, street address, city, state, country, postal code and phone number. Once we verify this information, we will change your account to your current email address and email you your username and password.

General Information
All of the system options are available from the navigation bars that appear either at the top and the bottom of each page, or along the left side of the page. The "Search Jobs" link takes you back to the front page, so that you can search for jobs by category and subcategory. The "Post Jobs" link allows you to post new jobs to the system. The "Edit Jobs" link allows you to modify your jobs, renew your jobs, delete your jobs, or add or modify multimedia files to your jobs. The "My Profile" link allows you to register for an account or to update your registration information at any time. The "My Job Tracker" link will display all jobs that you have added to your Job Tracker (jobs that you have marked for future recall and viewing by the system). The "Job Alert" link allows you to create, modify, or delete a personal search agent that will automatically send you new jobs by e-mail that match your pre-defined criteria. The "Help" link will cause a pop-up help window to appear. In many areas of the system, this will contain context-sensitive help information related to the topic or page that you are on (such as help on placing jobs when you are on the job posting form).

Beneath or within the navigation bar is a search box that allows you to search for jobs by keywords within any or all sections. Beneath this search box are three more links. To quickly see all jobs, just click on the "Browse Jobs" link. For more advanced searches by keywords, including Boolean options, case-sensitive searching, date-range searching, and searching for jobs with photos, click on the "Keyword Search" link. For powerful full database searches on specific criteria and within ranges, click on the "Advanced Search" link.

Browsing and Searching Resumes

How Do I Browse Resumes
The easiest way to begin browsing resumes is to click on the "Employers" green sign on the home page. After logging in, click on the resume section of your interest (if you have posted an ad, you should click on the section where you posted your ad). You can then view the listings and click on the "details" at the right to see the complete resume(s).

You can also browse through resumes in the system by clicking on the "Browse Resumes" link that appears just below the keyword search field on any page. The system will display resumes in groups of 10 resumes per page.

How Do I Search For Resumes By Subcategory
You can search for resumes by subcategory at any time by clicking on the "Search" link in the navigation bar. This will take you to the page, where all of the resume categories (sections) are listed. The number in parentheses listed next to each category indicates the number of resumes that are currently contained within that category (or it may say new indicating that there new resumes just posted in the section). Choose a category (section) by clicking on it. You will then see a list of the subcategories within that category, along with the number of resumes contained in each subcategory. Click on one of the subcategories to see all of the resumes that have been posted within that subcategory.

How Do I Search For Resumes By Keywords
To search for resumes by keywords, you can use the search form that appears just underneath or within the navigation bar. Enter the keyword or keywords that you want to search on in the input field. You can also specify whether you want to search in a particular section or in all sections. Then click on the Search! button. The resumes (if any) that matched your search criteria will be displayed on the following page.

How Do I Search For Resumes Using the Advanced Search form
The Advanced Search form allows you to conduct an advanced keyword search. You can use Boolean logic to conduct a search for resumes that contain ANY of your keywords, ALL of your keywords, or your keywords as AN EXACT PHRASE. You can also specify whether you want the search to be case sensitive or not, and how many days ago you want to retrieve resumes from. You can specify a particular category or search on all categories, and you can even specify only resumes that match a specific caption header. You can also choose to display only those resumes that contain photos, sound clips, and/or video clips, and you also have the option of displaying the resumes full size or in the short "headlines" format.

How Do I Search For Resumes Using the Power Search form
The AutomotiveJobBank Classifieds are controlled by a powerful search engine. The Power Search form allows you to conduct powerful database searches specifying specific criteria, such as the location, salary, benefits, or other options, depending on the section that you are in. You can also specify ranges, such as retrieval only of resumes for salary requests of $35-$45,000, that have at least two years experience, that are located in a specific city or neighborhood, and are located in Florida (or another state). You can also specify how many resumes should be displayed on each page, whether the search engine should return only exact matches for your search criteria, whether the searches should be case sensitive, and whether to sort in ascending or descending order. In addition, you can specify the field to sort by and whether the resumes should be displayed as headlines or in the full size format. You can even specify only resumes with company logos, photos, sound clips, and/or video clips.

You can use the fields on the search form to narrow your search

Posting New Jobs

To place a new job, please click on the Post Jobs link from the navigation bar. You will be prompted to logon. Once you have logged onto the system using your username and password, if you aren't already within a section, you will be asked to choose the category where you want to place your job (the page will look similar to the overall front page). Click on the job section where you want to place your job. You will then see the job posting form. Required fields are indicated by an *. Enter the relevant information for your new job and click on the preview button. You will be given the opportunity to preview your job before it is posted. If you want to make changes, use the back button on your web browser to go back to the job posting form. Otherwise, if you are satisfied with the appearance of your job, click on the Submit button. If your job is successfully posted, the system will display a "success" page. Once your job has been posted, you will be given the opportunity to upload one or more multimedia files to be included with your job.

Editing Jobs

How Do I Modify My Job
To modify your job, please click on the Edit Jobs link from the navigation bar. You will be prompted to logon. Once you have logged onto the system using your username and password, if you aren't already within a section, you will be asked to choose section where the job that you want to edit is contained. You will then be asked whether you want to modify jobs, renew jobs, delete jobs, or upload a photo. To modify your job, choose the Modify/Renew Job button. On the next page, enter your Job Number in the form and click on the Submit button. If you entered it correctly, the system will display your job, along with a form that contains all of your current information already filled in. You can simply modify whatever fields you wish to change and then click on the "Submit Modifications" button. Once your job has been modified, the system will display a successful modification notice. (NOTE: If you do not remember your job number, click on display all jobs that you have posted here, and your jobs(s) will appear.)

How To I Delete My Jobs
To delete your job, please click on the Delete Jobs link from the navigation bar. You will be prompted to logon. If you aren't already within a section, you will be asked to specify the section where the job that you want to delete is contained. Once you have logged onto the system using your username and password, if you aren't already within a section, you will be asked to specify the section where the job that you want to delete is contained. You will then be prompted for the Job Number of your job. Enter your Job Number in the form and click on the Submit button. If you entered it correctly, the system will ask you to confirm that you want to delete this job. If you are sure that you want to delete it, click on the Submit button. Once your job has been deleted, the system will display a successful deletion notice. (NOTE: If you do not remember your Job Number, click on display all jobs that you have posted here, and your job(s) will appear.)

How To I Renew My Jobs
To renew your job, please click on the Edit Jobs link from the navigation bar. You will be prompted to logon. Once you have logged onto the system using your username and password, if you aren't already within a section, you will be asked to choose which section the job that you want to edit is contained in. You will then be asked whether you want to modify/renew jobs, delete jobs, or upload a photo. To renew your job, choose the Modify/Renew Job button. On the next page, enter your Job Number in the form and click on the Submit button. If you entered it correctly, the system will display your job, along with a form that contains all of your current information already filled in. To renew your job, go to the Renewal Options sections and check the box if you want to renew your job. Please note that each job is limited to a maximum of 500 renewals, so you should renew your job only when it is about to expire. Once you have checked this box, click on the "Submit Modifications" button. Once your job has been renewed, the system will display a successful modification notice. (NOTE: If you do not remember your Job Number, click on display all jobs that you have posted here, and your job(s) will appear.)

How To I Add or Change Multimedia Files
This option allows you to upload a new multimedia file (logo, photo, sound clip, or video clip) to your job or to delete an existing multimedia file associated with your job. If you have just posted a new job, you will see the Upload form beneath the message indicating that your job was successfully posted. Otherwise, if you want to add or modify a multimedia file at a later point, you can do so by clicking on the "Edit Jobs" or "Modify/Renew Jobs" link in the navigation bar. If you haven't already logged on, you will be prompted to do so. Once you have logged on, click on the "Add/Edit Multimedia Files" link or button. Enter the Job Number for the job that you want to modify in the box and click on the "Submit" button. Then, click on the Add Multimedia File button if you want to add a multimedia file. You will then see the Upload form. Click on the Browse button to select the file that you want to upload from your local computer. Then click on "Upload Multimedia File to Your Job" to include this file with your job. Since the program will be uploading a file, it may take a couple of minutes, depending on the size of the file and the speed of your Internet connection. To delete a multimedia file that you have already uploaded to your job, click on the "Delete Multimedia File" button. Enter the Job Number in the box and click on the "Display Multimedia Files Associated With This Job" button to see all logos, photos, sound clips, and video clips that you have uploaded to this job. Next to each one will be a checkbox. Check the checkbox next to each logo, photo, sound clip, or video clip that you want to remove from this job and click on the "Delete Checked Multimedia Files" button to remove them. (NOTE: If you do not remember your Job Number, click on display all jobs that you have posted here, and your job(s) will appear.)

User Registration

How Do I Register To Use The System
To access many of the features of this system, you need to be a registered user. Registration is required in order to ensure that you, and only you, are able to edit the jobs that you have posted. If you haven't already registered, you can register at any time by clicking on the My Profile link in the navigation bar (once you have registered, you can use this link to update your registration details). Otherwise, when you perform an activity that requires registration, such as posting a new job, you will see a logon form.

If you haven't already registered, click on the "Register For An Account" link for new users at the top of the Logon form. On the following page, please enter the relevant information into the form fields, making sure to carefully read the instructions at the top of the page. Required fields are denoted by an*. Fields that are not denoted by an * are optional, although filling them in will make it more convenient for you when you post jobs in the future, as this information will be automatically filled into the job posting form for you. Once you have entered your information, click on the Submit Information button. If you have entered the information correctly, you will see a page informing you that you have been successfully added to the user registration database. Click on the Return to Logon Screen button to logon using your new username and password. Once you have done so, you will be able to access the feature that you had selected, such as posting a new job.

Please make a note of the username and password that you select, as you will need these anytime you come back in the future to access certain features of this system. If you ever forget your username or password, you can click on the appropriate link on the logon form. The system will allow you to attempt to retrieve your information by entering either your username (if you forgot your password) or your e-mail address (if you forgot your username).

How Do I Update My User Profile

Once you have registered, you can update your user profile at any time by clicking on the My Profile link in the navigation bar. You will be prompted to logon. Once you have logged in using your username and password, you will see a form that contains the various user registration fields. Your current information will be automatically filled in. You cannot change your username at this point, but you can change your password and other registration information. Make your desired changes, and then click on the Update My Account Profile button. Once the system has successfully updated your profile, you will see a "success" page informing you of this.

Please make a note of the password that you selected, as you will need it anytime you come back in the future to access certain features of this system. If you ever forget your username or password, you can click on the appropriate link on the logon form. The system will allow you to attempt to retrieve your information by entering either your username (if you forgot your password) or your e-mail address (if you forgot your username).

Other System Features

How Do I Post Resumes in My Resume Tracker
You can use the Resume Tracker feature to "mark" certain resumes for future retrieval. To do so, click on the "Add/Remove Resume Tracker" checkbox within the resume that you want to add to your Resume Tracker. You will see a popup window informing you that this resume has been successfully tracked.

To retrieve your tracked resumes, click on the "My Resume Tracker" link in the navigation bar. Depending on how the administrator has set this program up, this page will show you either all tracked resumes from the section that you are currently in, or it will show you all tracked resumes from all sections. You can click on the "View Detailed Resumes" link at the bottom of the page to see all of these resumes in their full-size format.

You can delete resumes from your Resume Tracker by unchecking the "Add/Remove Resume Tracker" checkbox within each resume that you want to remove from your Resume Tracker. You will see a popup window informing you that this resume has been successfully removed from your Resume Tracker. The resumes are automatically removed from your Resume Tracker when they expire or are deleted.

How Do I Set up a search agent using Resume Alert
The Resume Alert feature allows you to set up a personal search agent that will automatically send you new resumes that match the keywords or the full database criteria that you define here. You will also be able to set the number of days that your personal search agent should operate before it automatically expires. To set up a Resume Alert agent, click on the Resume Alert link in the navigation bar. From the Resume Alert options page, click on the Create Agent button. You will be prompted to log in. If you have already registered, you can enter your username and password in the logon form. If you haven't already registered, you must register in order to use this feature. Once you have logged in, specify the keywords and other criteria (such as the category or type of resume) that your search agent will use when looking at new resumes. If you want to define a sophisticated database search, you can do so by clicking on the "Advanced Search" link. You will then be able to set up a sophisticated search agent specifying specific criteria, such as salary range, geographic location, or specific job skills. As you can see, the Resume Alert feature is quite powerful. When new resumes are posted to the system that match your criteria, you will be notified by e-mail, including a link to the resume.

You can modify or delete your Resume Alert search agent at any time by clicking on the Resume Alert link in the navigation bar and then choosing Modify Agent or Delete Agent from the Resume Alert options page. You will need to logon to the system in order to modify or delete your profile, so please make a note of your username and password, as well as the number of your Resume Alert profile.

How Do I Reply to Resumes
You can apply for a particular resume by clicking on the Apply for Resume link contained within that resume. You will then see a short form that asks you for your e-mail address and the message that you want to send to the person who posted this resume. Once you have entered your e-mail address and your message, click on the Submit button. Your message will be sent to this person, but your e-mail address will not be revealed to them. They will receive an e-mail message from the system informing them of your message, and providing the URL where they can retrieve it. When they do so, they will also be given the option of replying to your message. Neither party's e-mail address will be revealed during this process, until or unless someone wants to reveal it by entering it in the message box.

How Do I Send Resumes to a Friend
You can send a particular resume to a friend by clicking on the "E-mail This Resume To A Friend" link contained within that resume. You will then see a short form that asks you for your e-mail address, your friend's e-mail address, a short subject, and the message that you want to send to your friend. Once you have entered this information, click on the "Send This Resume To A Friend" button. The resume will be sent by e-mail to your friend, along with the message that you entered on this form.

How Do I Notify the Admin of Offensive Resumes
If you feel that a particular resume is in violation of the system policies of this site, you can notify the site administrator by clicking on the "Alert Admin" link contained within that resume. The following page will contain the resume again, followed by a form where you can enter your name, e-mail address, and a brief message. Please explain why you feel that this resume is in violation of system policies. It is not necessary to reference the resume number or category in this area, as that information will automatically be forwarded to the admin when you click on the "Alert Admin About This Resume" button.

How Do I View Other Resumes Posted by a User
You can view other resumes posted by a particular user within the section that you are in or throughout the resumes. To view other resumes posted by this user within the same section, click on the "View {section name} Resumes Posted By This User" link contained within the resume, where {section name} would be the actual name of the section that this resume is contained in. To view all resumes posted by this user throughout the system, click on the "View All Resumes Posted By This User" link contained within the resume.

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Payment Information

How Do I Pay for Fee-Based Options
If any activities or sections of the AutomotiveJobBank Classifieds require payment, you will be informed of this upon entering that section or activity. You will be presented with a form in which to enter your credit card number and other details. Please fill out this form carefully and accurately, as incorrect information may cause your credit card to be declined, in which case you will not be able to enter this section or undertake this activity. (NOTE: Please make sure that the address you enter in the credit card information is the same as the address listed on the credit card statement to the card holder.)

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